Care and Warranty Information

Designer Weave Collection
Our Designer Weave Collection is manufactured to the highest standards in a premium flat weave with four-tone colour for a more natural look. Available in grey wash, natural and black.

Comfortable, lightweight furniture with aluminium frames for a luxury and stylish garden leisure experience. The Designer Weave Collection will withstand most natural normal weather conditions and is frost and UV resistant. We recommend cleaning with a sponge or soft brush, using a non foaming cleaner or detergent therefore, no residue is left in the gaps to attract dirt.

All cushions supplied with the Designer Weave are specially manufactured and designed as an ALL WEATHER CUSHION. They can be left outdoors all year round. The covers are manufactured from Synthetic fibres which make them very strong, durable and colourfast. The inner filling has been designed to become more micro porous, allowing any water to drain through quickly and this keeping the shape of the cushion. All our cushion covers are easily removable and can be hand washed (up to 30 C). We recommend inserting the inner filling while the covers are still moist.

All products in the Designer Weave Collection come with a 2 year manufacturer's warranty.


Prestige Cast Aluminium Collection
The Prestige Cast Aluminium Collection is produced from the highest grade of cast compound. The density of the cast gives it strength, durability and is reflected in the weight. Our chairs are ergonomically designed for comfort, stackable and produced in one piece for strength and convenience.

Wash regularly with soapy water to clean the frames and rinse with clean water. Customers in coastal areas with the possibility of a higher salt content in the air should rinse furniture regularly to reduce exposure to salt and cover furniture as much as possible.

The Prestige Cast Aluminium Collection comes with a 10 year manufacturer's structural warranty and a 3 year manufacturer's warranty on the coating.

Standard Weave Range
Produced in 7mm flat weave our Standard Weave Range has been designed with budget and convenience in mind. Space saving idea's without compromise on style with the Quaddro and Torre.

Hand woven on solid, powder coated aluminium frames our Standard Weave is UV resistant and waterproof. All glass is safety glass. The slightly textured finish of the synthetic fibres enhances the appearance. Cushions should be removed when not in use and stored in a dry place. Clean regularly with a sponge or soft brush, using a non foaming cleaner or detergent so that no residue is left in the gaps to attract dirt, and rinse clean carefully.

The Standard Weave Range comes with a 2 years manufacturer's warranty.

Teak and Timber Products
Teak and Timber products may require a little more attention. Good teak will last for many years outside even if not treated. If left untreated, teak will mellow to a silver grey patina. It will also develop some grain lines and surface cracking, but will not rot. Please note that even the white finish we use will fade quickly on exposure to the elements. If you wish to extend the original colouring you can use an appropriate water based UV treatment/protector. This may initially darken the appearance. Please try not to "drag" the heavy teak products as this will damage the joints and leg connections. Claims of this nature will not be covered by the warranty.

On our Garden Classics acacia wood range has been finished with our exclusive Colonial White colour. In order to maintain this appearance we recommend you protect the furniture as soon as it is assembled and thereafter every three months, using a quality sealant or protector. Please follow any treatment instructions carefully. The application of oils on woods that are not completely dry can lead to black spotting. Should this occur, we are unable to exchange the product.

On all Teak and Timber products there is a 1 year manufacturer's warranty. Natural occurrences in the wood, known as checking and cracking, are caused by changes in the weather conditions, such as rain and sun. This will cause the wood to expand and contract naturally and does not affect the stability of the furniture. These occurrences are not covered by the warranty.

Resin Rattan Furniture
Developed for convenience and affordability Resin Rattan Furniture is a unique moulded resin, with a rattan effect that will never unravel. This is an easy clean range and is conveniently packaged for home assembly.

The Resin Rattan Furniture comes with a 2 year manufacturer's warranty.

Gardening and Storage Selection
At the forefront of product design development and innovation our Gardening and Storage selection offers convenience practicality and style. Award winning designs to improve the garden experience. Made from non-toxic and 100% recyclable polypropylene. UV stabilised colours.

Our Gardening and Storage solutions come with a 2 year manufacturer's warranty. Spare parts for all items, including Gardening can be ordered.

For further information, please ask Garden Occasions Ltd, and they will try to get the information you require.